Timeshare compensation: A rise in maintenance cases

Timeshares News

The fall-out from timeshare mis-selling – plus compensation for those involved – is an issue that shows no sign of disappearing soon.

Following a timeshare compensation case in Spain earlier this year, in which a customer was awarded close to £30,000 after her maintenance contract was ruled illegal, a review of present laws governing timeshare companies could be resolved by the end of 2015.


Although there are a variety of reasons why customers have complained against their timeshare company, a constant source of discontent surrounds the issue of maintenance fees. Depending on the timeshare company in question, maintenance fees may rise without warning – often beyond the capability of the customer to continue paying – and a customer may even be bound to pay after their death, with liability passing on to their family and loved ones.

Those refusing to pay are usually pursued at length, with timeshare companies passing the matter on to debt collection agencies, affecting credit rating and making the customer’s life a misery. Some of these cases may be defined as financial mis-selling.


Timeshare companies may advise their customers differently, but you may be able to get out of your timeshare contract. Our blog in January highlighted just one of the successes we have had regarding the cancellation of a client’s timeshare maintenance fees. TLW’s timeshare solicitors have already managed to relinquish customer’s maintenance contracts, and cancel any future liabilities for customer’s maintenance fees to the following timeshare and holiday ownership companies:

  • Avante
  • Beverley Hills
  • Club la Costa
  • Club Olympus
  • Club Paradiso
  • Diamond Resorts
  • Fairways
  • Fortina Spa
  • FNTC-Dyserth Falls
  • Hollywood Mirage
  • Lakeview
  • Marriott Vacation Club
  • Palm Oasis
  • Silverpoint
  • VRI Resorts
  • Westgate Resorts


Timeshare is not just limited to Europe, and we have recently had a number of timeshare compensation successes in the United States, principally Florida. One company in question is Westgate Resorts. The organisation has been found guilty in the past of a number of legal violations including breaking a US telemarketing sales rule and in April 2015, they lost a lawsuit over questionable sales tactics. Many timeshare owners are in dispute with the company.

If you wish to get out of a contract, sell your timeshare or are in dispute with your timeshare company – please contact TLW today and our timeshare solicitors will advise if your losses can be recovered.

Expert view

“Timeshares are a popular choice for many satisfied holiday makers; however there are some occasions when the timeshare or the maintenance agreement are not suitable. If you would like some advice on timeshare agreements or maintenance contracts, please contact us and we can discuss your particular circumstances.”

Marc Davison, Head of Financial Mis-selling


If you have lost money due to a mis-sold timeshare or wish to escape your existing contract, TLW’s expert timeshare solicitors may be able to get your money back. This applies even if the firm is no longer trading, or is trading under a different name. Our solicitors are here to help on a ‘no-win no-fee’ basis.

Fill in our enquiry form, email us at or call us today.