Mis-Sold Workplace Pension Transfer Claims

Defined benefit pensions, also known as final salary schemes, are a game-changer for retirement planning. Unlike traditional savings, they promise a lifetime income based on your terminal or average salary. Whether it’s a lump-sum payment or regular installments, the benefits are generous and even extend to death benefits.

Final salary schemes offer a reliable and steady retirement income. To transfer this into a riskier investment, one must have exceptionally good reasons.

Getting the right financial advice is crucial. The Financial Conduct Authority has set up strict guidelines to prevent pension transfer mis-selling. If you suspect poor guidance, contact us now to explore your options together.

People who worked in the public sector or nationalised industries, such as those listed below, may have been a member of a defined benefit/final salary employer pension scheme:

• Miners
• British Steel
• Railways
• British Telecom
• NHS
• Dockers
• Local Government
• Civil Service
• Teachers
• Armed Forces
• Emergency Services
• Rolls-Royce
• Jaguar Land Rover
• Transport for London
• Barclays Bank UK

In June 2020, the Financial Conduct Authority (FCA) announced measures to address issues in the defined benefit pension transfer market. Since their inception in 2015, Government-endorsed pension freedoms have been flagged by the FCA as a source of consumer harm.

Mis-sold defined benefit pensions can devastate your retirement plans. TLW Solicitors specialise in helping clients who have been given negligent advice on this.

No matter if you moved your pension years ago or the financial adviser has shut down, you can still claim compensation.

Many clients remain unaware of the substantial losses they have incurred from mis-sold pension plans until our expert financial mis-selling lawyers provide an updated valuation. At TLW Solicitors, we specialise in reclaiming these losses from mis-sold defined benefit (final salary) transfers. Contact us today to discover if you have a claim.

Starting your claim is straightforward, but accuracy and documentation are essential. Follow the four key steps below to make sure your case is ready for review by our pension mis-selling specialists.

1. Gather your documents

Collect everything related to your pension transfer, such as adviser correspondence, pension transfer forms, valuation statements, and any financial reports. These documents help establish a clear picture of the advice you received and whether it met the standards set by the Financial Conduct Authority (FCA).

2. Check your eligibility

The FCA requires financial advisers to carry out a detailed “suitability assessment” before recommending a pension transfer. If your adviser failed to explain the risks, did not evaluate your attitude to risk, or overlooked your existing guaranteed benefits, you may have a valid claim. You can check FCA guidance on defined benefit transfers here.

3. Submit your claim

Depending on your situation, you can:

• Raise a formal complaint with your adviser or their firm.
• Apply to the Financial Services Compensation Scheme (FSCS) if the adviser or firm is no longer trading.
• Escalate unresolved cases to the Financial Ombudsman Service (FOS) if you disagree with a firm’s response.

4. Claim value assessment

Our team of financial mis-selling solicitors will calculate the difference between your previous defined benefit (DB) pension and your current plan, including lost guaranteed income and bonuses. We use actuarial models aligned with FOS compensation guidelines to determine what you could recover. Speak to our team today to learn more.

Compensation for mis-sold pension transfers varies widely. Based on published case outcomes by the Financial Ombudsman Service and the Financial Services Compensation Scheme, typical awards range from tens of thousands of pounds, depending on the pension value and losses incurred. The precise figure depends on your scheme type, years of service, and how much your new pension underperformed.

If your adviser or firm has ceased trading, claims are handled by the FSCS, which typically takes three to nine months to process straightforward cases. More complex disputes reviewed by the FOS may take up to twelve months.

Our solicitors can estimate your likely compensation before submitting your claim so you understand the range of potential outcomes from the start.

At TLW Solicitors, we focus exclusively on financial mis-selling cases, with a strong record in pension transfer claims. Our no-win, no-fee approach ensures that you pay nothing unless we succeed in recovering your money.

Our track record speaks for itself:

• Over 1,000 pension mis-selling cases handled for clients across the UK.
• Average recovery time: 6.5 months, with many claims resolved sooner.
• Fully authorised and regulated by the Solicitors Regulation Authority (SRA), registration number 823682

You will work directly with experienced financial mis-selling solicitors who understand the complexities of FCA rules, actuarial loss calculations, and FSCS/FOS procedures. Our goal is to secure your rightful pension benefits and restore the financial stability you were promised.