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Pension Freedoms Source of Consumer Harm

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2015 Pension Freedoms Source of Consumer Harm According to FCA Strategy

In its recently published 2020/21 Business Plan, financial services industry watchdog, the Financial Conduct Authority (FCA) has highlighted the 2015 pensions freedoms as a source of consumer harm.

The 3-year strategic plan confirms that the FCA’s priorities include ensuring:

  • that the most vulnerable are protected;
  • that the impact of the firm failure is minimised;
  • that they tackle scams;
  • consumers and small firms are treated fairly.

The plan confirms in clear terms the FCA’s concerns regarding the suitability of advice in relation to the transfer of defined benefit pensions and the long-term impact this will have for investors:

“…consumer losses from unsuitable investment decisions, or fraud, can be catastrophic…consumers who are scammed lose an average of 22 years’ pensions savings, almost 3 times their annual earnings. At present we see significant risk of harm in these markets, in part driven by the way consumers have been given additional responsibility for complex investment decisions, through the shift to Defined Contribution pensions and the Government’s 2015 pension freedoms.”

Defined benefit (final salary) pension schemes are a very solid and dependable source of income for retirement and there must be an extremely good reason for someone to want to transfer this into a riskier type of investment. Getting the right sort of advice on this is therefore crucial.

Common industries that DB transfers affect include:

For some time now and echoed in their Business Plan, the FCA has been saying their default position is that it is not often in someone’s best interests to leave a pension scheme that will provide them with a guaranteed and sustainable income when they retire.

In other words, it is unlikely that another scheme would be able to perform so well as to provide a level of income equal to or better than a scheme with a defined level of income on retirement.

Commenting on the FCA’s Business Plan, Peter McKenna, Partner, said:

“Unfortunately the FCA’s report findings do not come as a surprise to us at TLW. We see many clients who have suffered losses into the hundreds of thousands as a result of receiving unsuitable advice to leave their current pension scheme. In the majority of cases there is no good reason for the adviser to recommend the pension transfer and we can only assume that the advice given to our clients has been motived by the adviser’s desire to make a large commission from the pension transfer.”

TLW Solicitors specialise in financial mis-selling compensation claims. We have helped many individuals who received unsuitable financial advice to transfer out of their Defined Benefit Pensions to a riskier investment or less advantageous scheme. The resulting loss to pension value and uncertainty surrounding their financial future can cause investors considerable stress and worry. Many people do not even know there is an issue.

TLW Solicitors has an experienced financial mis-selling team who may be able to help you to recover your losses even if your financial adviser or the firms you invested in are no longer trading. Please watch our video here, where Peter explains DB transfer cases in detail.

If you think that you, a friend or a loved one may have lost out financially after receiving poor advice to transfer a defined benefits pension, then please get in touch with one of the specialist financial mis-selling lawyers here at TLW Solicitors for a free, no-obligation discussion.

You can either ring us on 0800 169 5925, email or complete our call-back form.

Meet Our Team

Meet Peter, Peter is a TLW Partner and Director of the Financial Mis-Selling team.

Peter is on hand to give you the best advice.

“Consumers who are scammed lose an average of 22 years’ pensions savings, almost 3 times their annual earnings.”

FCA 2020/21 Business Plan