Lexcel is developed specifically for the legal profession and is an optional, recognised accreditation scheme for law firms and in-house legal departments, giving assurance that a practice meets high client care and business management standards.
To gain and retain Lexcel accreditation, the practice must undergo a rigorous initial then annual application and assessment process that includes conducting background checks and an on-site visit from an experienced, trained Lexcel assessor.
TLW Solicitors, Partner Peter McKenna said:
“While we are proud to have secured Lexcel, it is our clients and staff who are the main beneficiaries. They can be assured that the way we manage the practice has their interests at heart and runs efficiently. There is a lot of choice in the legal services market. The Lexcel accreditation demonstrates our commitment to client care and best practice”.
Andrew Caplen, President of the Law Society of England and Wales said: “Gaining and maintaining Lexcel is no mean feat. There are many facets of being a Lexcel accredited law firm, including client care. A commitment to customer service in today’s evermore competitive legal services market is vital. By undergoing the rigorous Lexcel application and assessment process, practices can show the positive steps they are taking to help clients in the increasingly diverse complicated legal services market. The scheme is a beacon of quality to clients and potential clients alike”.
TLW Solicitors joins more than 1500 other legal practices in England and Wales with Lexcel accreditation. The practice management accolade has also gone international with firms in Scotland, the Middle East, Poland and the Republic of Ireland having gained accreditation.
TLW Solicitors are a multi service law firm specialising in personal injury, clinical negligence, road traffic accidents, professional negligence and financial mis-selling. TLW Solicitors provide a wide range of legal services to both individuals and business clients. We work hard to deliver the best possible outcome through our professional yet personable approach.
TLW Solicitors pledge to:
- Always fight your corner.
- Explain anything you don't understand.
- Provide full transparency on our charges.
- Never ask for any upfront payment.
- Recover the best compensation we can.
- Keep your personal information safe.
- Respond quickly to any queries.
