When it comes to retirement, many people with private or company pensions will have cashed their pension pot in to buy an ‘annuity’. With annuities, in return for the money you had saved in the pension pot, the annuity provider will pay you an income for the rest of your life.
In recent years, the Financial Conduct Authority (FCA) has investigated serious failings in how annuities were sold across the UK.
In 2019, the FCA fined The Prudential Assurance Company Limited £23.9 million after finding that more than 17,000 customers were sold non-advised annuities without being told they could shop around for a better deal or qualify for enhanced rates based on their health or lifestyle.
Later that same year, the FCA imposed a £30.8 million fine on Standard Life Assurance Limited for similar failings, ordering redress payments totalling around £25 million to over 15,000 pensioners.
These cases underline the widespread nature of annuity mis-selling. If your provider failed to discuss your health, smoking history or right to shop around, you could be among those affected.