BBC Inside Out Programme Shines Light on Solar Panel Mis-selling

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The BBC’s Inside Out programme hosted by North East reporter, Chris Jackson recently featured interviews with several people who had been mis-sold solar panels, together with the complex loan agreements to pay for them.

BBC reporter Mike Parr explored individual cases where members of the public had been promised they would save money by installing solar panels – they were told they would get free electricity for their own homes and also make money by feeding surplus electricity back into the National Grid. The report highlighted that unfortunately neither of these assurances turned out to be true and the returns were not even enough to cover the loan repayments.

The companies behind these loans, including Barclays Bank, have tried to deflect responsibility and some of the solar panel companies have since gone out of business. Barclays has set aside over £38 million to deal with potential compensation claims, including solar panels.

The specialist solar panel mis-selling team at TLW Solicitors are experienced in dealing with these often complex cases, including winning claims for compensation through financial lenders such as Barclays Bank directly, through the Financial Ombudsman Service (FOS) and where no suitable resolution is obtained, at Court. Acting on a no-win, no-fee basis, the team may be able to recover your losses and, if the panels were bought under a finance agreement, get the outstanding finance written off.

Claims are increasing for mis-sold solar panels as customers realise they are not getting what they signed up for.

Commenting on the BBC’s coverage of solar panel mis-selling, TLW Solicitors’ Director Peter McKenna said:

“We’re pleased that the BBC have highlighted an issue that we have been dealing with on behalf of 1000s of clients for several years.  In many instances clients feel vulnerable and embarrassed at being left severely out of pocket not only for past periods but also for several years to come as their finance agreements last usually between 10 and 15 years.  At TLW Solicitors we are fighting to obtain our clients their proper compensation entitlement and not be fobbed off with low settlements that keep them out of pocket.”

If you or someone you know have lost money as a result of mis-sold solar panels, please get in touch with TLW Solicitors’ specialist team today for a free, no-obligation discussion.

You can either ring us on 0800 169 5925, email or complete the callback form.

Meet Our Team

Meet Peter, Peter is a TLW Partner and Director of the Mis-sold Solar Panels team.

Peter is on hand to give you the best advice.

To find out more about how we helped secure a £15,535.40 saving for a client read our solar panel mis-selling case study.