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TLW Toolkits

Financial Mis-selling Services Toolkit

To help you along the path of choosing the right Solicitor for your case we have provided below some useful information that will give you a broader perspective of how we can assist you with the Financial mis-selling compensation claims process.


We know that falling victim to financial mis-selling can be very difficult and can shake your faith in humanity. You can trust TLW.

Legal specialists

Clients chose TLW when they have been mis-sold a financial product or service though no fault of their own. Accreditation from Lexcel demonstrates our skills and experience.

Care, Compassion and compensation

Our team are very caring and compassionate, they are there to support to deal with the situation you find yourself in, as well as to look at financial recompense for the mis-selling.


We believe that a full understanding of our client’s needs allow our team to provide a more person centred service. Financial mis-selling is a specialist legal area so we provide additional training on supporting clients for the team, as we believe that compensation is only one part of the story.

Solicitors naturally tackle individual cases from a legal viewpoint so with our specialism in supporting clients who maybe feeling vulnerable or frustrated, our team have more of an understanding of how our clients may be feeling in relation to a financial mis-selling issue.

Often it is not only the individual who suffers, but also the families who suffer as a result of financial mis-selling. Understanding the issues facing our clients mean we understand the impact this has on them and their families.


We understand that falling victim to financial mis-selling is very unpleasant experience, TLW are here to the stress of getting you your money back. Once you become out client we do all the hard work on your behalf, alleviating some of the stress.

You can trust TLW because we are specialists in financial mis-selling, we’re been a fully regulated firm of solicitors since 2000, our client satisfaction levels are consistently high and we get results for our clients when they need us.

We understand that financial mis-selling can leave you short of cash, with this in mind we offer clients a ‘no win, no fee’ agreement meaning you don’t have to fork out any more money to start your claim.

You are not alone

Sadly financial mis-selling and scams are common place and the people behind these scams continue to peddle new schemes. The statistics on mis-selling show that this is a very common and widespread problem.

There is no reason to feel embarrassed about falling for a financial scam, we do however understand that you might feel ashamed about it and not wish to discuss this family or friends.

You can rely on our discretion when dealing with these matters, if you would like to discuss the non-legal fallout of your financial mis-selling issue please let us know and we can sign post you on to people who will be a sympathetic source of support.

Accredited Legal Expert

When you chose a solicitor to assist you with a financial mis-selling case you need to be assured that you chose a firm you can trust. Our accreditation with Lexcel should give you peace of mind that we are a quality firm that you can rely upon.

The Lexcel practice management standard Lexcel accredited practices is only awarded to solicitors who meet the high management and customer care standards. Firms undergo rigorous independent assessment every year to ensure they meet required standards of excellence in areas such as client care, case management and risk management.

Accredited practices get fewer complaints and claims against them than other practices. If you want peace of mind and assurance that you will receive quality service, use a solicitor with the Lexcel practice management standard.

Future Protection

As well as fighting your corner in relation to your specific case, TLW aims to help protect you moving forward. The following points may help you to avoid financial mis-selling trouble in the future:

  • Never deal with anyone who contacts you via cold call or spam email/texts.
  • If it sounds too good to be true, it probably is.
  • Be aware of recently formed companies and make sure you do some research on them before making any commitment.
  • If someone is recommending a financial investment, product or service that seems too good to be true, find out why! Ask yourself – what’s in it for them?

If you fall victim to fraud, reporting fraud to Action Fraud will help police catch the criminals.

Visit Action Fraud or call 0300 123 2040 to log your case.