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Were you asked about medical conditions prior to purchasing a pension annuity?

If not, you may be missing out on extra income and be entitled to a mis-sold annuity claim The Financial Conduct Authority has recently found that 80% of pensioners who purchased an annuity could have received a better pension income if they had been properly advised properly by the company they got their annuity from.


Pension Annuity Mis-selling background

When it comes to retirement, many people with private or company pensions will have cashed their pension pot in to buy an ‘annuity’. With annuities, in return for the money you had saved in the pension pot, the annuity provider will pay you an income for the rest of your life.

Mis-sold Annuities

If you have suffered from certain medical conditions prior to your retirement, you are likely to have been entitled to an ‘enhanced annuity’. This takes into account your medical condition(s), and may have resulted in a 20% – 100% increase in your pension income. Annuity mis-selling has occurred when a person is not properly advised about their entitlement to an enhanced annuity.

Even those without medical conditions may be missing out. It is common to purchase an annuity from the company you have been saving with, not knowing that you could go to another provider. If your pension company did not make this clear to you, you may have a case for a mis-sold annuity.


It’s difficult to give a definitive list of medical conditions, but if you suffered from one of the following prior to your retirement you are likely to have been entitled to an enhanced annuity:

  • Angina
  • Aortic aneurysm
  • Artrial fibrillation
  • Cancer
  • Cardiomyopathy
  • Chronic congestive heart failure
  • Chronic kidney failure
  • Chronic lung disease – for example COPD, Bronchitis, Pneumoconiosis
  • Crohn’s disease
  • Diabetes
  • Epilepsy
  • Heart attack
  • Heart Bypass
  • Heart valve disorders
  • High blood pressure (for which you were receiving treatment)
  • High Cholesterol (for which you were receiving treatment)
  • Multiple sclerosis
  • Parkinson’s
  • Peripheral vascular disease
  • Rheumatoid arthritis
  • Smoking
  • Stroke
  • Ulcerative colitis

Annuity mis-selling may have caused you to miss out on thousands of pounds in income.

For example, if you suffer from one of the conditions above and receive an income from your private/company pension of £10,000 per year, your pension income could have been between £12,000 – £20,000 per year. Entitlement depends wholly on whether you have been given the correct advice by your pension provider.


TLW’s expert financial mis-selling team can advise you free of charge as to whether you have a mis-sold annuity claim, are entitled to extra income and also compensation for previous losses.

  1. We will take details of your medical history, conditions and treatment.
  2. If we feel you were likely to qualify for an enhanced annuity, we will request all of the information from your pension provider to allow us to see if you were properly advised.
  3. If you were not properly advised we will formulate a complaint to your pension company and calculate how much we feel you have lost out on to date and how much you should receive going forwards.

It really is that simple, all on a no win no fee basis and it will cost you nothing to find out. We are a regulated law firm acting in the best interests of our clients.

For more information contact us via our online enquiry form or call 0800 169 5925.

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