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PPI Mis-selling

Have you been mis-sold Payment Protect insurance(PPI) on a store card or credit card?

Payment Protection Insurance (PPI) is a product which should have been sold to cover finance such as loans, store cards or credit cards in the event of certain circumstances such as illness or not being able to work.

In theory, PPI can be a beneficial form of insurance, but a mis-sold PPI is not only of no benefit to a customer should they put a claim in, but can be a costly endeavour too.

Unfortunately a number of these products were mis-sold by banks, credit card companies and lenders. It maybe that the client did not know they had it, did not want it or were led to believe it would offer protection when in actual fact it would not. If this sounds familiar to your situation, you may be entitled to a PPI mis-selling claim.


We can offer advice and assistance for mis-sold PPI claims if:

  • You didn’t ask for the policy.
  • You didn’t know or realise that PPI was optional.
  • You were told PPI was a condition of the agreement.
  • Significant exclusion was not mentioned at the time of policy agreement.
  • The product was not suitable to your circumstance.

Our financial mis-selling solicitors can review your case individually and advise whether you have a case for being mis-sold PPI. We have a great deal of experience in dealing with claims against lenders direct and if a complaint is not upheld we have the experience to take a claim to the Financial Ombudsman service or Financial Services Compensation Scheme for review.


Mr Atkins was initially rejected by the banks when he tried to make a claim for mis-sold PPI, read here how we successfully fought on and won Mr Atkins the compensation he deserved.


PPI mis-selling sadly remains an ongoing issue. If you believe you may have been the victim of PPI mis-selling, contact TLW Solictors on 0800 169 5925, email info@tlwsolicitors.co.uk, or fill in our enquiry form today.

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