Here at TLW Solicitors we pride ourselves on achieving high levels of customer satisfaction.
We are pleased with the results for January 2015 client satisfaction surveys, so we thought we would share some of the comments we received back.
We are aiming to improve on these month on month. As ever we are happy to hear of ways that we can improve our services, so if you have an idea please feel free to contact us.
- Always fight your corner.
- Explain anything you don't understand.
- Provide full transparency on our charges.
- Never ask for any upfront payment.
- Recover the best compensation we can.
- Keep your personal information safe.
- Respond quickly to any queries.